Legal
Last updated: January 2026
We collect information you provide when making a booking: name, email address, phone number, travel preferences, and payment details (processed securely via PayMongo — we do not store card numbers). We also collect usage data through analytics tools to improve our website.
Your information is used to process and confirm bookings, send booking confirmations and payment links, coordinate with travel suppliers on your behalf, respond to customer support requests, and send relevant travel offers (with your consent).
We share your information only with: (1) travel suppliers required to fulfill your booking, (2) PayMongo for payment processing, and (3) service providers who assist us in operating our website. We do not sell your personal data to third parties.
We retain your booking and personal data for up to 3 years for accounting and legal compliance purposes. You may request deletion of your data by contacting privacy@skyviatravel.com, subject to applicable legal requirements.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. To exercise these rights, email privacy@skyviatravel.com with your full name and booking reference.
We use cookies to maintain session state, remember preferences, and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
We implement industry-standard security measures including HTTPS encryption, secure database access controls, and limited staff access to personal data. However, no internet transmission is 100% secure.
For privacy-related questions or requests, contact our Data Protection Officer at privacy@skyviatravel.com.